Responsible Gaming

We believe gambling should be fun. When it stops being fun, we want to help.

Warning Signs of Problem Gambling

Spending more than you can afford to lose

Gambling to recover previous losses (chasing losses)

Hiding gambling from family or friends

Neglecting work, studies, or responsibilities

Borrowing money or selling possessions to gamble

Feeling anxious, irritable, or depressed when not gambling

Failed attempts to cut down or stop

Gambling as a way to escape problems or negative feelings

If you recognise any of these signs, please use our tools below or contact a helpline immediately.

Our Responsible Gaming Tools

All tools are accessible from My Account → Responsible Gaming. Changes take effect immediately when activated. Increases to limits require a 24-hour cooling-off period; decreases take effect instantly.

Deposit Limits

Set daily, weekly, or monthly deposit caps. Applies across all devices.

Session Time Limits

Get a reminder alert when your session reaches your chosen duration.

Reality Checks

Regular pop-ups showing time played and total real money wagered.

Loss Limits

Cap how much you can lose in a set period. Prevents runaway losses.

Cooling-Off Period

Take a break from 24 hours to 6 weeks. Account access suspended.

Self-Exclusion

Permanent or long-term exclusion from 6 months to 5 years.

Self-Exclusion

Self-exclusion is our most powerful responsible gaming tool. When activated, your account is immediately suspended — you cannot deposit, play, or access the casino. You can set exclusion periods of 6 months, 1 year, 2 years, 5 years, or permanently. During exclusion, we stop all marketing communications to you. To activate self-exclusion, go to My Account → Responsible Gaming → Self-Exclusion, or contact support directly and we'll activate it immediately on your behalf.

During a self-exclusion period, do not attempt to open new accounts — this undermines the protection you've set up for yourself. If you try to re-register during an active exclusion period, we will close the new account and reinforce your exclusion.

Underage Gambling Prevention

Our platform is strictly for adults aged 18 and above. We verify age during KYC and conduct random age checks. If you share a device with minors, use parental control software to restrict access to gambling sites. Products like Net Nanny, Cybersitter, and built-in iOS/Android parental controls can block gambling content at the device level, independent of our platform. We support and encourage parents to use these tools.

Support & Helplines

If you or someone you know has a gambling problem, please reach out to one of these organisations:

GamCare (International)

Free counselling, support groups, and resources. Available online 24/7.

www.gamcare.org.uk

Gambling Therapy

Online support service for people affected by problem gambling. Free, confidential.

www.gamblingtherapy.org

Gamblers Anonymous India

12-step support groups for compulsive gamblers. Meetings in major Indian cities.

www.gamblersanonymous.org

Our Commitment

We are committed to keeping gambling a safe, entertaining experience. We train our support team to recognise signs of problem gambling and reach out proactively when unusual patterns are detected. Our responsible gaming tools are built into the core of our platform — not an afterthought. If you need help, we're here 24/7 through live chat.

Accepted Payment Methods

UPI

PhonePe

Paytm

Visa

Mastercard

Crypto

NEFT

Net Banking

Google Pay